How a first-time vacation home buyer found the perfect management partner

Buying or managing one's first investment property can be nothing short of intimidating. What’s more, finding a dedicated and experienced vacation rental management company can also have a significant impact on the home’s performance, as well as the eventual guest experience.

For Julie L., one of her primary goals was to discover a management partner that demonstrated exceptional professionalism locally, while also staying collaborative as they navigated new experiences.

Fortunately, Julie's search for the ideal team ended in 2019 after meeting Vacasa and its Local Operations Manager Austin H. She decided to partner with them because she knew they shared her vision and understood her needs. With those boxes checked off, they quickly prepared her first condo rental to host her first guests.

A trusted professional

In a competitive market like the Alabama Gulf coast from Fort Morgan to Gulf Shores, timing, responsiveness, and delivering the best guest experience are paramount to success. Those needs become reasonably more pronounced when an owner transitions into their first investment property, especially in the beautiful Plantation Palms in Fort Morgan.

Happily, Julie shares that Austin and the Vacasa team shine in every area when it comes to professionalism. She explains that his strong sense of responsibility and reliability define his work, providing the accountability and responsiveness she needs. "Our account rep Austin is very professional—he's very timely with his responses."

It takes an active collaborator

Julie praised Vacasa's local team for their expertise and ability to guide her through launching her first short-term rental gracefully and effortlessly. She noted that Austin's informative and patient approach to explaining the intricacies of her business, answering questions, and providing guidance provided the reassurance she needed from the start.

That immediately allowed Julie and her local Vacasa team to establish a professional partnership built on collaboration and active communication. "[Austin] is willing to collaborate through different ideas. That's very important to us, as this is our first rental property."

Julie concluded by emphasizing the importance of having a dedicated account representative with a local team, particularly for first-time vacation property owners. She elaborated that it provides a seamless and informative experience that simply makes things easier and worry-free. In turn, vacation rental owners like her gain peace of mind by knowing they have an active partner who goes above and beyond, with an individual who can answer questions as they surface.

That comfort translates into a more refined guest experience, smooth booking process, and worry-free transactions. Collected together, her highly-rated condo on Fort Morgan's coastline welcomes visitors annually who leave with pure delight and the intent to return.